FR Jones & Son Reviews

Based on 18 customer reviews and online research, frjonesandson.co.uk has a consumer rating of 4.3 out of 5 stars, indicating that most customers are very satisfied with FR Jones & Son.

4.3 / 5.0

18 Reviews

5 Stars(10)

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4 Stars(6)

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3 Stars(1)

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2 Stars(0)

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1 Star(1)

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How would you rate FR Jones & Son?

Customer Reviews (18)

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Frank Holt
Posted on 12/19/2020
Ordered items online

Ordered items online. Delivery was prompt with nothing to complain about!

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Armando Edwards
Posted on 12/16/2020
Extremely quick delivery

Extremely quick delivery, product as described.

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Aubree Ferguson
Posted on 12/15/2020
Fabulous service and quality product range

Fabulous service and products. I have only recently come across FR Jones. I was looking for a quality pressure washer, my research showed Stihl was a good brand, few merchants stock these. FR Jones does and it was good value, Stihl is not cheap but should be reliable. I have bought cheap before from a well known chain and that pressure washer lasted a few sessions - ough.
Ordering and service were outstanding. I ordered at 2 pm and the item was on my doorstep at 1pm the next day! Tracking information was excellent and frequent, from store to home. It felt I was in charge.
I will definitely be coming back. Well done Mr Jones. All the brands you stock are identifiable, rather than unknown brands that are often poor quality.
I normally check out any new company before ordering: 1) I phoned sales and they were on the ball answered my queries, 2) searched companies house for the sales figures and 3) on Google maps to see their operating site. All good.

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Daryl Payne
Posted on 12/14/2020
A very quick service

A very quick service, very impressed with product.

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Marion Richardson
Posted on 12/08/2020
Ordering was easy

Ordering was easy, website was easily navigable and the range of items is broad.
I needed to make a change to one order. This was dealt with by phone very easily and the revised item was despatched the next day.
I have 1 item outstanding and fr Jones have been very clear, communicating as to why there is a delay and also when delivery could be made. I was offered an alternative, but I decided to wait for the original item.

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Glenda Porter
Posted on 12/06/2020
The order has arrived in time,I'm happy…

The order has arrived in time,I'm happy with the service.

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Marion White
Posted on 12/03/2020
Really fast delivery

Really fast delivery, and exceeded expectations
Great product, too!

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Jamie Walker
Posted on 11/30/2020
What a great company to deal with

What a great company to deal with. I called for product advice, which was given superbly. Ordered Stihl chainsaw with some extras and they all arrived promptly. Would thoroughly recommend - great price as well !

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Guest
Posted on 10/29/2020
Good range of products and great…

Good range of products and great prices.
Had a large order and 2 items are still pending but am happy that they are being progressed and are only delayed due to Covid19 issues with the suppliers or import.

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Isobel Bryant
Posted on 09/20/2020
good service

good service. kept informed about reason fro delay in delivery.would use again

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Jeff Perez
Posted on 09/01/2020
Fantastic service highly recommend

Fantastic service goods received within 24 hours will definitely use again. Very highly recommended. Goods as expected

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Sally King
Posted on 08/31/2020
Prompt service at a good price

Prompt service at a good price

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